Terms of Use

Last updated: September 3, 2025. These Terms of Use govern your access to and use of the website and services provided by Gradelyt ("we", "us", "our"). By using our website or services you agree to be bound by these Terms.

About Gradelyt

Gradelyt is an education advisory and student placement service that supports students applying to universities in the United Kingdom and Dubai. We provide career guidance, institution selection, application and visa assistance, accommodation and pre-departure support.

Accepting these Terms

By accessing or using our website (including pages such as Apply Online, Services, and Contact Us) or by engaging our services, you confirm that you have read, understood, and agree to these Terms of Use and any policies referenced herein.

Eligibility

You must be at least 18 years old to use our services without parental or guardian consent. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian.

Our Services

We offer advisory and application services including but not limited to:

All services are provided according to the scope agreed in your service agreement or purchase confirmation. We will communicate any additional fees or changes before proceeding.

User Accounts and Communication

To access certain features you may need to create an account. You are responsible for maintaining the confidentiality of your login details and for all activity under your account. Notify us immediately of any unauthorised use. By providing contact details (for example via Apply Online forms) you consent to receive communications related to your application and our services.

Fees, Payments & Refunds

Any fees for our services will be set out in a separate agreement or invoice. Payment terms, refund eligibility, and cancellation policies are governed by that agreement. We may update prices from time to time; changes will apply only to new bookings unless otherwise stated.

Intellectual Property

All content on this website — including text, graphics, logos, images, and code — is owned or licensed by Gradelyt and is protected by copyright, trademark and other intellectual property laws. You may not reproduce, distribute or create derivative works from our content without our prior written consent.

User Content

If you submit content to us (for example CVs, personal statements, or other materials) you confirm that you have the right to provide that content and grant Gradelyt a non-exclusive, worldwide license to use, store, and process it for the purpose of providing our services.

Third-Party Links and Services

Our website may contain links to third-party websites (for example partner universities, payment processors or government visa pages). Links are provided for convenience and do not imply endorsement. We are not responsible for the content, privacy practices, or availability of those third-party sites.

Privacy

Your use of Gradelyt is also governed by our Privacy Policy, which explains how we collect, use and protect personal information. By using our services you consent to the collection and use described in that policy.

Warranties and Disclaimers

We endeavour to provide accurate, helpful guidance, but we do not guarantee acceptance to any institution or visa approval. All materials and services are provided "as is" and to the fullest extent permitted by law we disclaim all warranties, whether express or implied.

Limitation of Liability

To the maximum extent permitted by law, Gradelyt, its officers, employees, partners and agents will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our site or services. Our total aggregate liability for any claim arising out of or related to these Terms will not exceed the fees you have paid to us for the specific service giving rise to the claim.

Indemnity

You agree to indemnify, defend and hold harmless Gradelyt and its affiliates from any claims, losses, liabilities and expenses (including legal fees) arising from your breach of these Terms or your use of our services.

Suspension and Termination

We may suspend or terminate access to the website or services at our discretion, including for breach of these Terms, suspicious or fraudulent activity, or legal reasons. Termination does not waive any rights we have under law or contract.

Changes to these Terms

We may update these Terms from time to time. When we make material changes we will notify users by posting the updated Terms on our site with a new "Last updated" date. Continued use after changes constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of England and Wales. If you are a consumer located in a jurisdiction that gives you greater protection, that law may apply to you. For users in the UAE or other jurisdictions, local consumer protection laws may also apply.

Complaints & Contact

If you have questions or complaints about these Terms or our services, contact us at:
Email: info@gradelyt.com
Offices: Dubai & London (see Contact page for full addresses and hours)

Important

This Terms of Use is a general template created to reflect Gradelyt's services and website. It does not constitute legal advice. We recommend you have these Terms reviewed by a qualified legal professional to ensure they meet applicable laws and the specific needs of your business.