Privacy Policy

Last updated: September 3, 2025. This Privacy Policy explains how Gradelyt ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal details (name, email, phone number, date of birth, nationality)
Application details (education history, transcripts, CV, personal statements)
Visa and identification documents (passport details, financial records)
Website usage data (IP address, browser type, pages visited, cookies)

2. How We Use Information

We use your information to:

Provide education advisory and placement services
Process and support applications to universities and institutions
Assist with visa, accommodation, and pre-departure arrangements
Communicate with you regarding services, updates, and inquiries
Comply with legal obligations and regulatory requirements

3. Cookies & Tracking

We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings.

4. Sharing of Information

We may share your information with:

Partner universities, institutions, and service providers (e.g., accommodation providers)
Government bodies and visa authorities when required
Third-party service providers (IT, payment processing, cloud hosting) under confidentiality agreements

We do not sell your personal data to third parties.

5. Data Retention & Security

We retain your data only as long as necessary to provide our services and meet legal obligations. We use technical and organizational safeguards to protect your information against loss, misuse, or unauthorized access.

6. International Transfers

Your data may be transferred between our offices in the UK and Dubai or to partner institutions abroad. We ensure appropriate safeguards are in place to protect your information.

7. Your Rights

Depending on your location, you may have rights under data protection laws (such as GDPR in the UK/EU and equivalent rights in the UAE):

Access to your personal data
Correction of inaccurate information
Deletion of your data (subject to legal obligations)
Restriction or objection to processing
Data portability

To exercise your rights, contact us using the details below.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
Email: info@gradelyt.com
Offices: Dubai & London (see Contact page for full addresses and hours)

Important: This Privacy Policy is provided as a general template for Gradelyt. It does not constitute legal advice. We recommend having this policy reviewed by a qualified legal professional.